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Background

It is rare to find an organisation that is not striving to improve these days. Improvements come in many shapes and sizes, but one constant is that employees and customers are almost always going to be involved or affected.

From the identification of the improvement to its implementation, feedback from employees and customers needs to be at its best. Unfortunately, all too often this tends not to be the case.

The first casualty of change is communication "The first casualty of change is communication"

TalkFreely

TalkFreely was founded in 2004 in response to those organisations who wanted to improve how they listen and respond to their customers and employees needs.

TalkFreely provides customisable web based solutions that enable organisations to collect, manage and analyse feedback from all stakeholders. The solutions are simple to use and are designed to compliment the normal channels of communication and management within any organisation

Quotes

"Sometimes I think that one of the most important roles of a CEO is to listen out for bad news.
	When your people stop coming to you with problems you know the end is nigh."

"Sometimes I think that one of the most important roles of a CEO is to listen out for bad news. When your people stop coming to you with problems you know the end is nigh."

Bill Gates, Microsoft Corp

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